Key non-financial performance indicators
Measuring our ESG performance across Environment, Social and Governance dimensions
We started our sustainability and corporate social responsibility journey over ten years ago and is a recognized leader in its industry across Environment, Social and Governance criteria.
The following tables set out the main Key Performance Indicators (KPIs) relating to Atos Sustainability and Corporate Social Responsibility linked to its 3 ESG dimensions.
The complete set of KPIs, calculations, scope of perimeter and many other data are detailed in our Corporate Social Responsibility Report.
We report each year in accordance with the GRI Standards and with the Sustainability Accounting Standards Board (SASB) standards for Software & IT Services.
Environmental dimension
| Relevant topics | Key Performance Indicators (KPIs) | standard Code | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|---|---|---|---|
| Energy Efficiency of Atos Operations | Energy Consumption in Offices & Data Centers (MWh) | GRI 302-1 |
316,923 |
380,363 |
454,833 |
477,379 |
519,800 |
579,140 |
702,398 |
| Percentage of electricity consumed by Offices & Data Centers coming from renewable sources (Including RECs) | SASB TC-SI-130a.1 |
82% |
66% |
68% |
59% |
67% |
46% |
32% | |
| Energy Intensity by Revenue (Total direct and indirect energy) (MWh per € Million) | GRI 302-3 |
39.61 |
39.72 |
43.34 |
42.19 |
48.32 |
51.80 |
61.36 | |
| Carbon Footprint of Atos | All GHG Emissions (Scopes 1, 2, 3) (Millions tCO2e) | GRI 305-4 |
1.37 |
1.78 |
2.2 |
2.5 |
2.4 |
2.8 |
3.3 |
| Reduction of all GHG emissions (Scopes 1,2,3) compared to 2019 as base year |
-58% |
-46% |
-32.5% |
-23.8% |
-27% |
-15% |
- | ||
| GHG Emissions Intensity by Revenue - All GHG emissions (Scopes 1, 2, 3) (in tons CO2e/€ Million) | GRI 305-4 |
171.9 |
186 |
208 |
222 |
222 |
250 |
285 | |
| Environmental Certification | Number of Offices and Data Centers ISO14001 certified | A14 |
99 |
95 |
95 |
108 |
99 |
99 |
103 |
| Core Data Centers[1] | Estimated average Power User Effectiveness (PUE) for Core Data Centers | GRI 302-5_A |
1.39 |
1.44 |
1.44 |
1.44 |
1.41 |
1.45 |
1.52 |
[1] Core Data Centers; Strategic data centers operated by Atos.
Social dimension
| Relevant Topics | Key Performance Indicators (KPIs) | Standard code | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|---|---|---|---|
| Talent Attraction and Retention | Total number of employees recruited | GRI 401-1 |
5,588 |
9,303 |
13,771 |
28,919 |
25,281 |
11,495 |
12,051 |
| Percentage of women recruited | GRI 401-1 |
36.7% |
43.2% |
35.7% |
34.4% |
35.7% |
36.7% |
33.5% | |
| Percentage of juniors recruited | GRI 401-1 |
48% |
50% |
39% |
49% |
51% |
48% |
43% | |
| Retention rate among key people | M.22.1 |
90% |
91% |
93% |
89% |
94% |
95% |
-- | |
| Percentage of employees receiving performance appraisal in the last 12 months | GRI 404-3 |
90% |
90% |
86% |
89% |
87% |
88% |
87% | |
| Skills Management & Development | Digital Certifications obtained per year | GRI 404-2 |
67,982 |
94,115 |
72,888 |
85,746 |
100,026 |
85,216 |
51,736 |
| Employees' Health & Safety | Number of offices certified with a recognized health and safety management system (ISO 45001:2023) |
30 | 41 | 40 | 35 | 34 | 27 | 21 | |
| Well-being and work-life balance | Global absenteeism rate (%) | GRI-403 |
2.2% |
2,0% |
1,6% |
1,6% |
1,9% |
1,8% |
2,4% |
| Diversity | Percentage of women within Atos | GRI 405-1 |
32.5% |
32.3% |
32.7% |
32.1% |
31.5% |
30.9% |
30.9% |
| Percentage of women within the Group Executive Management (top 450) | GRI 405-1 |
29% |
23% |
32% |
30% |
32% |
30% |
13% | |
| Number of nationalities within Atos | GRI 405-1 |
128 |
137 |
143 |
145 |
149 |
139 |
134 |
Governance dimension
| Relevant Topics | Key Performance Indicators (KPIs) | Standard code | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|---|---|---|---|
| Client Satisfaction and Delivery Capability | Net Promoter Score for all clients | GRI 2-29 |
70% |
Non disclosed |
Non disclosed |
66% |
65% |
65% |
59% |
| Group Overall Customer Satisfaction (from 0 to 10) | GRI 2-29 |
8.77 |
Non disclosed |
Non disclosed |
8.64 |
8.61 |
8.5 |
8.40 | |
| Innovation | Number of patents fulfilled during the reporting year | A27_B |
57 | 46 | 64 | 65 | 86 | 82 | -- |
| Security and Data Protection | Percentage of coverage of ISO 27001 certifications | SASB TC-SI-230a.2 |
100% |
98.5% |
99% |
97% |
98% |
100% |
100% |
| Percentage of employees who successfully performed the Cybersecurity & Security e-learning | A3_c3 |
87.5% |
95% |
93% |
91% |
95% |
97% |
94% | |
| Total amount of fines exceeding € 300 thousand paid by the company and resulting as the final and not appealable outcome of a legal proceedings for breach of data privacy regulations | GRI 418‑1, SASB TC‑SI‑220a.3 |
0 |
0 | 0 | 0 | 0 | 0 | 0 | |
| Corporate Governance | Attendance rate at Board meetings | GRI 2-18 |
95.9% |
92% |
93% |
97% |
97% |
96% |
85% |
| Percentage of women within the Board of Directors[2] | GRI 405-1 |
50% |
54% |
56% |
57% |
46% |
46% |
40% | |
| Compliance with Laws and Regulations | Percentage of employees who successfully completed the Code of Ethics´ e-learning | GRI 205-2 |
87.9% |
94% |
92% |
89% |
88% |
98% |
95% |
| Number of claims with clients or suppliers related to corruption (higher than €300 thousand) | GRI 205 3_A1_c2 |
0 | 0 | 0 | 0 | 0 | 0 | 0 | |
| Supply Chain | Total percentage of spend with suppliers assessed by EcoVadis and alternative assessments | A17 |
74% |
75% |
73% |
70% |
68% |
63% |
56% |
[2] 40% (4 out of 10) pursuant to the legal ratio. In accordance with art L225-23 and L225-27-1 of the French Commercial Code, the Director representing the employee shareholders and the Employee Directors are not to be taken into account to determine the ratio of gender diversity on the Board of Directors.